Q: What exactly does website migration imply and what does it entail?
A: When your current hosting provider can no longer meet the needs of your website, or when you go through constant downtime, or if you have to wait for hours for the help desk support staff to get back to you, it might be a good idea to swap your provider, i.e. to move all the files for your sites as well as your databases from your current provider to your future provider. At Lebanese Web Host, we realize that this can often be hard & time–consuming. For this reason, we’ll do all that for you at no cost!Our expert technical team members will migrate your web site content from your present provider to us. Our technicians have got extensive experience migrating web sites and are able to handle anything – from an average WordPress–based blog or Joomla™ CMS–based web site, to a very elaborate, custom–made web app.
Q: How much time will the web site migration process take?
A: While we cannot give you an exact time window, since there are many factors, among them the physical size of the files and databases, the physical location of the present host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll try our very best to migrate your site within 48 hours, and in some cases – within 24 hours (in case the website content is not large).
Q: What details will I be required to give to your Website Migration Department?
A: We will require the login information for your old hosting provider’s Control Panel along with the web site’s name (domain name).
Q: My current hosting account has sensitive data inside. How can I rely on you?
Q: Will my website be offline during the migration?
A: Your web site will continue to work just like it did before with your old hosting provider. As soon as we are through with the migration, your website will be configured to work on our platform and we’ll alert you to preview it. If it is working properly, all you will have to do is update the NS resource records for your domain name. Your site will be transferred to us without any downtime.
Q: Will my present web hosting provider learn that I’m leaving them?
A: While we move your content, your hosting provider will not be aware of the migration at all. We won’t touch base with them in any way.
Q: Which web hosting providers can you transfer data from?
A: We support all Linux–based web hosting platforms. Fundamentally, if we can access your Control Panel, we’ll be able to migrate your website.The only platforms that we do not support are closed–source web site management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.