A 99.9% Server Uptime
We have set up our web hosting system using stable hardware and heavily tweaked software. Our admins have installed a customized version of Security–Enhanced Linux on our machines in order to ensure the highest level of safety and dependability. We have added a number of anti–DDoS tools along with highly efficient firewalls to make sure our network is unassailable and secure.
All web hosting plans packages feature a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it’s vital to also build your own network architecture. That is why we built a custom–configured internal network in all our datacenter facilities. Relying on first–rate Juniper switches and routers, our internal network allows for shockingly fast data transfer speeds and is also fully redundant.
Because of this, you will take advantage of a 99.9% network uptime in our US located datacenter, in our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter and in our AU located datacenter, regardless of which web hosting plan you have picked.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your cash at stake, you can’t feel really safe. For this reason, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In case you do not feel happy with our service or if you would like to get an even more powerful hosting solution, like a Linux VPS plans or even a dedicated web hosting plans – you’ll get a full refund, with no hidden fees or return taxes.
24/7 Technical Support
In the event that you manage a web hosting firm, your technical support engineers are of highest importance. For this reason, we’ve attentively hand–picked a very skillful group of tech support engineers, each with several years of experience behind his back. With their help, our company offers 24x7 support with all our web hosting packages.
And not only that, we offer a 1–hour response time guarantee. All tech support inquiries are answered in under sixty minutes and our average support ticket response time is less than 20 minutes!