Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service staff is taught to shortly attend to all web hosting plans customers’ problems and information demands. Via our ticket system, it is also possible to fill in your question and a support staff member is going to return to you in less than max an hour. Actually, practice has proved that the average answer period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • You can email us 24x7x365 with any query you have got related to Lebanese Web Host’s products. Now we have techs on duty regularly to provide guidance every time needed. You could use the ticket system or post an e–mail whenever you want, alternatively you can pick up the phone or make use of the online chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel includes a comprehensive know–how base that is integrated into all areas. In each part, you’ll find a Help button that will load for you a selection of step–by–step guides on how to use a particular element or conduct a selected action. Furthermore, we have produced short training video tutorials so that you could get a better idea of the Control Panel’s interface.