1 hour ticket response
We are focused on supplying a rapid and adequate answer to every helpdesk ticket submitted by a customer. Our qualified tech support team representatives will review your problem and will offer you the most effective option. We offer a 1–hour response time guarantee for all technical support tickets. Actually, our average customer support ticket response time has proved to be 20 minutes.
A First–Rate Customer Support Service
We have a team of web hosting support experts who are prepared to answer all your questions anytime you are in need of help. The majority of our help desk staff members have lots of years of experience in the web hosting plans business, which suggests that you can constantly rely on swift and comprehensive answers to your problems.
An Intuitive Help Center Section
In the Site Control Panel you will find an easy–to–browse Help section where you can find quick hints on how you can use our services. You can see the answers to your questions in our F.A.Q. repository, find more information in the web hosting account management articles or watch our how–to video tutorials.
