Installation and Troubleshooting in VPS Servers
The upgrade can be acquired with all VPS server solutions we offer and you could add it either during the signup or at any time later via your billing Control Panel. It comes with sixty minutes of custom work on your server, so our admins can aid you with software installation or setup. They could also troubleshoot any piece of software that you have already installed in the event that it doesn't work, so you won't need to waste time to discover what is wrong as they can assist you in a very quick and professional manner. Since this is a one-time upgrade, you'll be able to get it only when you need it and if a given task takes less time, the rest of the minutes will be available for the future and won't be reset in the end of the month. This upgrade is useful if you can't do something by yourself or if you have our Managed Services upgrade, but the half an hour of custom work it features aren't enough for a specific task.
Installation and Troubleshooting in Dedicated Servers
You'll be able to add the upgrade to any of the dedicated web hosting plans that we offer at any time that you need it. In case you need some custom work from our admins as soon as your hosting server is set up, you could order the upgrade during the server signup procedure, or when you need something to be performed later, you could add the upgrade from your billing CP. The Installation & Troubleshooting service features one hour of work from our admins on your machine, so in case you encounter any problems to install a third-party software or some application gives errors and doesn't work the way it should, our professionals shall aid you in a very timely manner. If a task takes less than 1 hour, the remaining time will be available for future tasks and you will be able to see it within the billing area. This upgrade is perfect if you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it comes with.