Lots of users who begin using their 1st web hosting account, or switch companies, typically have queries with regards to how certain tasks are done or chance upon difficulties when setting up different things like e-mails, site settings, etc. That is the reason why, a lot of web hosting providers have compiled documentation with frequently asked questions and problems in order to help their clients obtain info quickly and seamlessly. Consequently, the customer care team members can spend more time on real problems that some clients may be experiencing, because the solution for the smaller things will be available on the web and customers will be able to handle them without getting in touch with the technical support team. Having in-depth documentation is rather important, especially for new clients with no practical experience at all, since the hosting service involves a large amount of features and lots of people can become confused about what action to take. A good knowledge base can both help you carry out the tasks that you want and become aware of how the web hosting service works in general.

Extensive Online Documentation in Web Hosting

Our web hosting packages feature a detailed knowledge base where you can find information on all the problems that you could possibly chance upon and their solutions. You can get to know how to set up and manage an electronic mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your email client are accurate, but still you’re unable to send emails, for example. We’ve tried our utmost to be as comprehensive as possible and to cover all possible options so as to save you time and effort and to present you with different solutions for each and every problem. The knowledge base comprises educational articles too – both general ones about the web hosting service as a whole, and more specific ones, which will help you become acquainted with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in each Control Panel section, whereas if you’d like to see the entire collection of articles, you should go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

We have compiled a detailed online knowledge base for all our present and prospective customers, so if you get a semi-dedicated server account through our company, you’ll be able to find any info that you are looking for at any moment. We’ve got a multitude of educational help articles, which will help you better understand what’s happening in your semi-dedicated server account – "What’s PHP?" and "What are file access permissions?" are only 2 instances. Our comprehensive tutorials will help you accomplish anything you wish – extract an archive, import a database, forward a domain name, and so on. Furthermore, we’ve also got troubleshooting instructions, which will permit you to find out what spurs a particular problem and the possible solutions for it. In case you are unable to send email messages or your domain name returns a 500 Internal Server Error message, for instance, you can check our knowledge base and correct the problem right away. You can access the articles through each section of the Control Panel, as well as through the all-encompassing Help section.